CVS in Chino Hills, CA Open now

Reviews about CVS

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  January 31, 2019, by Nathan Blaine
  I moved across the country, tried to transfer my prescription and my dogs prescription (that was already with CVS in PA mind you), and first, I spell my last name to pharmacy tech twice and she still couldn't find me...then realized she spelled name wrong (again after I spelled last name twice). Then, a week later, I go to pick up my dogs prescription and they can't find it under her profile - appears the tech created a new, second profile for my DOG... so had to waste time sorting that out. Then, the same prescription I bought in PA for my dog is now double the price in CA?!?!?? I asked why and the tech (same one) tries to tell me possible different manufactures?? I'm taking my prescriptions to Sam's Club - hell of a lot cheaper.
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  January 20, 2019, by Chaz Yim
  Why only 3 stars? BTW, this is more for CVS to read. The CVS staff there seem to forget or don't realize they are dealing with people who are in pain and under stresses due to their illness. They need to relax and treat their customers in a more relaxed and caring way. Especially when you talk to them on phone, you would feel like you are talking to an used car salesman or a typical rude uncaring city clerk in DMV or city hall. Yes, I understand they are very busy and trying to get their job done in time. But just remember your customers are patients.
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  January 05, 2019, by Nathan Paulson
  This is a standard CVS, but it's in such a heavily populated area that you can't expect to go in here and get out in less than 20 minutes just to pick up a prescription. The pharmacy is the big issue. The pharmacists are really nice, but it's just so busy that they can't get any work done. More often than not, my prescriptions are promised at noon, and I go around 3PM that day and they still haven't been filled because of how busy they are. It never fails that they fall behind. It's unfortunate because I've never had an issue with any other CVS.